About us

At Crusader we have been a provider of caravan insurance for many years offering a friendly service with knowledgeable staff and award-winning policies. By dealing directly with our Underwriters, we remove the costs normally associated with brokers so are able to maintain competitive premiums which we pass on to our customers.

Crusader Direct Leisure Vehicle Insurance is a trading name of Lowdham Leisureworld who is an Appointed Representative of ITC Compliance Ltd. 4site is a trading name of Vantage Insurance Services Limited ("VISL"). ITC Compliance Ltd and VISL are authorised and regulated by the Financial Services Authority ("FSA")

Crusader Insurance policies are underwritten by Groupama Insurance Company Limited, part of Groupama Insurances, one of the UK's leading general insurance groups. Its parent company, Groupama, is the world's third largest property and casualty mutual and one of the strongest financial groups in Europe, in addition to being the number one healthcare insurer in France. With annual revenues of around €13 billion and assets under management of close to €50 billion, Groupama conducts business in many countries around the world. Groupama Insurance Company Limited is authorised and regulated by the Financial Services Authority.

Our Head Office and registered address is Lowdham Road, Gunthorpe, Nottinghamshire. NG14 7ES (FSA Registered No. 307972)

Unlike many call centres; Crusader Insurance are UK based and located in Gunthorpe, Nottinghamshire. The Call Centre is staffed by fully trained and experienced operators experts in their field of caravan insurance in handling all aspects of caravan insurance. The Call Centre is open from 9am to 5pm Monday to Friday. If you wish to report a claim outside these hours, please use the on-line claim form.

Crusader Direct Leisure Vehicle Insurance is a trading name of Lowdham Leisureworld who is an Appointed Representative of ITC Compliance Ltd. ITC Compliance Ltd is authorised and regulated by the Financial Services Authority ("FSA"). This can be verified by contacting The FSA, 25 The North Colonnade, Canary Wharf, London E14 5HS, telephone number 0845 606 1234, website www.fsa.gov.uk. We abide by the FSA Rules and Guidance for General Insurance. ITC's registered address is 1 Charnwood House, Marsh Road, Bristol, BS3 2NA. (FSA Registered Number 313486)